The neater process

LET THE JOURNEY BEGIN

1. First Meeting

Our first meeting is about getting to know each other.  We want you to share your ideas, hopes and aspirations for your new home.  You may have saved them on Pinterest, Instagram, or come with a stash of magazine clippings or hand-drawn sketches.  It doesn’t matter.  We’ll transform them into a concept home design to suite your lifestyle, site and budget.  We’ll explain our design process too and make sure you’re entirely happy with our service and feel comfortable to proceed to the next exciting stage of building your new home.

2. Site Visit

Visiting your site is a crucial step in the process.  There are so many points to consider such as the contoured shape and slope of the land, the existing trees, the aspect of the sun, the power, water and soil.

When building the home of your dreams, it is tremendously important to ensure the design is suitable for the allotment.

By visiting your site with you, we can establish a real sense of where the home will be positioned, while maximising the space and understanding any challenges that may be presented by the site.

3. The Briefing

Following the site visit, the briefing will be all about how you and your family live.

What works for you and what doesn’t?  How you entertain. What your family’s routine is. We listen while you tell us everything about your new home. We will also revisit all those magazine clippings, sketches and Pinterest boards for more detail.

 Every detail, no matter how small, will help us understand your family’s lifestyle and will be documented in a concise brief which serves as an essential point of reference for everyone throughout the design process.

4. Concept Design & Development

Now we can really start to plan your dream home.

Our experienced design team will take the briefing and transform it into a documented concept design.  As the concept is developed, we invite you to be involved in the design process.  This allows your ideas, passion, personality and emotions to be embedded into the design of your future home.

We ask that you enter into a preliminary agreement for design services with us at this stage. This agreement provides certainty to you, the client in the following ways;

The costs associated with design development of a concept and / or working drawings are clearly explained and recorded.
The deliverables (what you will get) are listed and clearly defined.
The preliminary investigations such as identification and contour surveys and soil tests which are required to proceed to working drawings are explained.
Your rights regarding the use of either a concept and / or working drawings.

5. Interior Design

Now the fun part starts!  As your home transitions from concept into working drawings, many crucial decisions and selections will need to be made. We encourage you to visit our trusted suppliers and continue to liaise with our designer.

This is where you get to choose the exciting things like tapware and colours, tiles and kitchen cabinets.

6. Working Drawings

During this part of the process, our highly experienced construction team will transform your design and vision into reality, with great care and attention to detail. At Neater, we believe our reputation lies in the detail of the design and quality of the workmanship. So we only use quality tradesmen and contractors and accept nothing less than the best for our clients. We’ll keep you up to date with the progress, but you can sit back and relax through this part of the process, knowing your future home is in safe hands.

7. Construction

During this part of the process, our highly experienced construction team will transform your design and vision into reality, with great care and attention to detail. At Neater, we believe our reputation lies in the detail of the design and quality of the workmanship. So we only use quality tradesmen and contractors and accept nothing less than the best for our clients. We’ll keep you up to date with the progress, but you can sit back and relax through this part of the process, knowing your future home is in safe hands.

8. Completion

Congratulations! Your dream home is now complete. We’ll invite you to walk through and inspect every nook and cranny to double check all the work has been completed to your satisfaction.  Then we will give you your new keys, remote controls and a comprehensive handover package.

9. On-going Support

Once you have settled into your new home, there may be some small adjustments such as tweaking the hot water thermostat, paint touch ups or fixing any minor defects that commonly occur during the first six months. Just let us know and our dedicated team will leap into action to fix everything with as little disruption to your family as possible.

You can rest assured knowing you have a further 6 years and 6 months structural warranty on your new home during which time we’ll repair any major defects that may arise.